Free gift/ give aways.

Free Gift Policy – Australia & New Zealand

At Modern Viking Pty Ltd, we reward our customers with free gifts when certain purchase thresholds are met. To ensure clarity, fairness, and compliance with applicable consumer protection laws, the following terms apply to our free gift policy for customers in Australia and New Zealand:

  1. Automatic Application

    • Free gifts are automatically applied to qualifying orders at checkout when shopping on our website, based on the purchase threshold set in the promotion.

  2. Free Gift Eligibility

    • Free gifts are limited to 1 per order unless explicitly stated otherwise in the promotional details.
    • Promotions specifying free gifts cannot be combined unless explicitly mentioned in the promotional terms.

  3. Single Gift Allocation

    • If multiple free gifts are added to an order in violation of this policy, the order will be adjusted to include only 1 free gift as per the promotional terms.

  4. Consumer Law Compliance

    • Free gifts are promotional items and have no cash value.
    • Under Australian and New Zealand Consumer Law, if the purchased items that qualify for the free gift are returned or refunded, the free gift must also be returned in an unused, resalable condition.
    • Modern Viking Pty Ltd reserves the right to deduct the value of the free gift from the refund if it is not returned in compliance with these conditions.

  5. Policy Misuse

    • Adding unauthorized multiple free gifts to an order is considered a breach of this policy.
    • Misuse may result in the following actions:
      • The order will be processed with only 1 free gift.
      • Repeated misuse or deliberate attempts to exploit the policy may result in the customer being banned from future purchases.

  6. Transparency and Communication

    • All terms and conditions related to free gift promotions are outlined in the promotional details and on the relevant product or checkout pages.
    • Customers can contact our support team at support@modernviking.com.au for clarification or assistance.

Important Notice: By shopping on our website, you agree to comply with this policy. This ensures that our promotional offers are fair and rewarding for all customers while adhering to legal standards.

We appreciate your understanding and thank you for choosing Modern Viking Pty Ltd.